Privacy Notice

Privacy Notice

Updated - March 17, 2024

Updated - March 17, 2024

Updated - March 17, 2024

In order to give legitimate, controlled and informed treatment to your personal data, which you currently provide us or in the future and which are in our databases, or have been collected by cookies, or any other web tracking technology, as well as to guarantee your privacy and your right to informational self-determination by providing us with such data, Vambe AI is responsible for the use and protection of your personal data which will be treated based on the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility provided for in the Law.

In order to give legitimate, controlled and informed treatment to your personal data, which you currently provide us or in the future and which are in our databases, or have been collected by cookies, or any other web tracking technology, as well as to guarantee your privacy and your right to informational self-determination by providing us with such data, Vambe AI is responsible for the use and protection of your personal data which will be treated based on the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility provided for in the Law.

1. Use of Information
1. Use of Information

The information you provide us through access, registration and creation of User profile on the Site and/or the Platform, and/or email, and/or completion of physical or electronic forms or surveys, in real time or historical, will be processed and ordered, to generate data indicators, which Vambe AI may use to make relevant business decisions. All the information collected will be used for statistical purposes, in a generic and non-personalized manner, and will be associated with the growth, maintenance, and administration of Vambe AI, always respecting your privacy. These uses include our internal operations and administration, communication with you, and the fulfillment of service and/or product requests provided by Vambe AI, as well as to improve, develop, perfect and provide Vambe AI services, through its related parties, affiliates, or authorized suppliers and/or business partners, establishing appropriate measures to limit the use of the information collected from you, solely for legal and authorized purposes in accordance with this notice, as well as with the necessary confidentiality and security measures.

Vambe AI may also collect your IP (Internet Protocol) address to help diagnose problems with the Vambe AI server and to manage the Site and the Platform. An IP address is a number assigned to your computer when you use the Internet. Your IP address is also used to help identify you within a particular session and to collect general demographic information. Vambe AI may use 'push' technology through the application that Vambe AI uses to send notifications with the User's prior authorization. This means of communication does not have any access to other functions or information of the device connecting to the Site. The information may include the URL from which they come (whether or not on the Site), the URL subsequently accessed (whether or not on the Site), the browser being used, as well as the pages visited, searches made, postings, trade preferences, messages, etc.

The information you provide us through access, registration and creation of User profile on the Site and/or the Platform, and/or email, and/or completion of physical or electronic forms or surveys, in real time or historical, will be processed and ordered, to generate data indicators, which Vambe AI may use to make relevant business decisions. All the information collected will be used for statistical purposes, in a generic and non-personalized manner, and will be associated with the growth, maintenance, and administration of Vambe AI, always respecting your privacy. These uses include our internal operations and administration, communication with you, and the fulfillment of service and/or product requests provided by Vambe AI, as well as to improve, develop, perfect and provide Vambe AI services, through its related parties, affiliates, or authorized suppliers and/or business partners, establishing appropriate measures to limit the use of the information collected from you, solely for legal and authorized purposes in accordance with this notice, as well as with the necessary confidentiality and security measures.

Vambe AI may also collect your IP (Internet Protocol) address to help diagnose problems with the Vambe AI server and to manage the Site and the Platform. An IP address is a number assigned to your computer when you use the Internet. Your IP address is also used to help identify you within a particular session and to collect general demographic information. Vambe AI may use 'push' technology through the application that Vambe AI uses to send notifications with the User's prior authorization. This means of communication does not have any access to other functions or information of the device connecting to the Site. The information may include the URL from which they come (whether or not on the Site), the URL subsequently accessed (whether or not on the Site), the browser being used, as well as the pages visited, searches made, postings, trade preferences, messages, etc.

2. Use of Cookies
2. Use of Cookies

Vambe AI informs you that, through the use of cookies and similar technologies, seeks to ensure the best possible experience on the Site and/or Platform, by providing personalized information, remembering your service and marketing preferences, and helping you obtain the right information. In case you require further information regarding the use of cookies and similar technologies, Vambe AI makes available its Cookie Usage Policy.

Vambe AI informs you that, through the use of cookies and similar technologies, seeks to ensure the best possible experience on the Site and/or Platform, by providing personalized information, remembering your service and marketing preferences, and helping you obtain the right information. In case you require further information regarding the use of cookies and similar technologies, Vambe AI makes available its Cookie Usage Policy.

3. Personal Data Requested
3. Personal Data Requested

Vambe AI, and/or its controlling companies and/or subsidiaries and/or related parties (the “Related Third Parties”) and/or those third parties who, due to their commercial relationship with Vambe AI, have contracted the use of the Platform to complement their business proposal and have the need to process and/or use their personal data (the “User”), requests and obtains personal data in general, as well as personal data considered sensitive by the Law (hereinafter “General Personal Data” and “Sensitive Personal Data”, respectively; and jointly referred to as “Personal Data”) from the individuals described below.

Sensitive Personal Data may be requested through electronic or physical means, under the understanding that all information provided in physical form will be considered and processed as if it had been provided and authorized on the Site and/or the Platform, and therefore will be governed by this document.

In all cases, the collection of Personal Data by Vambe AI is carried out in good faith and for the purposes set out here; for this reason, it is presumed that the data provided by its owners are truthful and complete, and therefore the responsibility of the owner providing them.

The Personal Data that will be collected from Users, responsible for the processes of requesting, selecting, acquiring, and managing the services available on the Site and/or the Platform (the “Services”), as well as the information collected by Vambe AI through the use of the Platform, consists of personal information that is included or may be included in formats, lists, databases, or other physical and/or electronic media, as appropriate, so that Vambe AI can provide the Services and consolidate the catalog of procedures and services that the User carries out through the Platform.

PLATFORM USERS. The Personal Data that will be collected from Users who use the Platform is necessary to document the commercial and legal relationship that exists or may exist with each of them. The Personal Data that you voluntarily and freely provide to Vambe AI consists of information that is included or may be included in contracts, letters, formats, lists, databases, or other physical and/or electronic media, as appropriate, so that Vambe AI can document the relationship between the parties, the process of use and selection that it carries out or will carry out of the Modules that make up the Platform Services; as well as to fully comply with the internal policies, procedures, and other legal obligations applicable to Vambe AI.

The Personal Data that will be requested from the Users for their registration as Users on the Platform are as follows: Full name; phone number; address; email; and cell phone number.

Vambe AI, and/or its controlling companies and/or subsidiaries and/or related parties (the “Related Third Parties”) and/or those third parties who, due to their commercial relationship with Vambe AI, have contracted the use of the Platform to complement their business proposal and have the need to process and/or use their personal data (the “User”), requests and obtains personal data in general, as well as personal data considered sensitive by the Law (hereinafter “General Personal Data” and “Sensitive Personal Data”, respectively; and jointly referred to as “Personal Data”) from the individuals described below.

Sensitive Personal Data may be requested through electronic or physical means, under the understanding that all information provided in physical form will be considered and processed as if it had been provided and authorized on the Site and/or the Platform, and therefore will be governed by this document.

In all cases, the collection of Personal Data by Vambe AI is carried out in good faith and for the purposes set out here; for this reason, it is presumed that the data provided by its owners are truthful and complete, and therefore the responsibility of the owner providing them.

The Personal Data that will be collected from Users, responsible for the processes of requesting, selecting, acquiring, and managing the services available on the Site and/or the Platform (the “Services”), as well as the information collected by Vambe AI through the use of the Platform, consists of personal information that is included or may be included in formats, lists, databases, or other physical and/or electronic media, as appropriate, so that Vambe AI can provide the Services and consolidate the catalog of procedures and services that the User carries out through the Platform.

PLATFORM USERS. The Personal Data that will be collected from Users who use the Platform is necessary to document the commercial and legal relationship that exists or may exist with each of them. The Personal Data that you voluntarily and freely provide to Vambe AI consists of information that is included or may be included in contracts, letters, formats, lists, databases, or other physical and/or electronic media, as appropriate, so that Vambe AI can document the relationship between the parties, the process of use and selection that it carries out or will carry out of the Modules that make up the Platform Services; as well as to fully comply with the internal policies, procedures, and other legal obligations applicable to Vambe AI.

The Personal Data that will be requested from the Users for their registration as Users on the Platform are as follows: Full name; phone number; address; email; and cell phone number.

  1. Transfer

TRANSFER OF PERSONAL DATA AND INFORMATION. The Personal Data referred to in this Notice may be transferred to: (i) Related third parties and/or business allies, in order to enhance the value proposal of Vambe AI, as well as to offer, based on your needs, other products and services; (ii) Judicial authorities, Mexican and foreign, in order to comply with the Law, legislation, notifications, requirements or judicial orders; (iii) Internet service providers on which the technological infrastructure of Vambe AI is mounted; and/or (iv) providers of technical support services for the Platform. In case of any transfer of your Personal Data, for which your express consent is required, we will inform you in order to obtain it.

In all cases, Vambe AI will communicate this Privacy Notice to these third parties and will ensure, through the signing of agreements and/or the adoption of other binding documents, that such third parties maintain the necessary administrative, technical, and physical security measures to safeguard your Personal Data, as well as that such third parties only use your Personal Data for the purposes for which they were collected. Likewise, both the User as the entity responsible for collecting the Personal Data and Vambe AI, which provides through the Platform the collection and processing of the same, as well as any other person related to Vambe AI who has access to the information contained in this Privacy Notice, will be obliged to safeguard it under the same security and confidentiality rules, and not to disclose or misuse it, or otherwise be responsible in accordance with applicable laws.

Notwithstanding the foregoing, Vambe AI will not transfer your Personal Data to third parties not related to Vambe AI, except in the aforementioned cases and those provided for by the Law, without your prior consent.

TRANSFER OF PERSONAL DATA AND INFORMATION. The Personal Data referred to in this Notice may be transferred to: (i) Related third parties and/or business allies, in order to enhance the value proposal of Vambe AI, as well as to offer, based on your needs, other products and services; (ii) Judicial authorities, Mexican and foreign, in order to comply with the Law, legislation, notifications, requirements or judicial orders; (iii) Internet service providers on which the technological infrastructure of Vambe AI is mounted; and/or (iv) providers of technical support services for the Platform. In case of any transfer of your Personal Data, for which your express consent is required, we will inform you in order to obtain it.

In all cases, Vambe AI will communicate this Privacy Notice to these third parties and will ensure, through the signing of agreements and/or the adoption of other binding documents, that such third parties maintain the necessary administrative, technical, and physical security measures to safeguard your Personal Data, as well as that such third parties only use your Personal Data for the purposes for which they were collected. Likewise, both the User as the entity responsible for collecting the Personal Data and Vambe AI, which provides through the Platform the collection and processing of the same, as well as any other person related to Vambe AI who has access to the information contained in this Privacy Notice, will be obliged to safeguard it under the same security and confidentiality rules, and not to disclose or misuse it, or otherwise be responsible in accordance with applicable laws.

Notwithstanding the foregoing, Vambe AI will not transfer your Personal Data to third parties not related to Vambe AI, except in the aforementioned cases and those provided for by the Law, without your prior consent.

4. Means and Procedures for the Exercise of ARCO Rights
4. Means and Procedures for the Exercise of ARCO Rights

You, as the holder of the Personal Data provided to Vambe AI, may request at any time, the exercise of your rights of access, rectification, cancellation or opposition (the “ARCO Rights”) to the processing of your Personal Data, consisting of: (i) access to your Personal Data and the details of their processing; (ii) rectify your Personal Data if they are inaccurate or incomplete; (iii) cancel your Personal Data when you consider that they are not required for any of the purposes set forth in this Privacy Notice, are being used for purposes not consented to, or when your contractual or service relationship or other with Vambe AI has ended; and (iv) object to the processing of your Personal Data for specific purposes.

For this purpose, you must follow the process of submitting your request in writing to Vambe AI, or send your request to the Email, as applicable, which must contain, at a minimum, the following information: (a) Your full name and address, or other suitable means to communicate the response to your request; (b) The documents that prove your identity or, where appropriate, that of your legal representative; (c) A clear and precise description of the Personal Data for which you seek to exercise any of the aforementioned rights; and (d) Any other element or information that facilitates the location of the Personal Data, as well as any other document required by current regulations at the time of submitting the request. You may also request further information from the Email about the procedure for exercising your ARCO Rights.

The response to your request will be communicated to you by Vambe AI within the terms and deadlines established by law. However, you may obtain more information about the status of your request and the response period thereof by contacting Vambe AI or sending your request to the Email, where they can also address any clarification or question you may have regarding the processing of your Personal Data and the exercise of your ARCO Rights.

5. Revocation of Consent
5. Revocation of Consent

You will also be able to revoke, at any time, the consent you have given to Vambe AI for the processing of your Personal Data, as well as request that the use and disclosure of the same be limited, provided that it is not prevented by a legal provision. To this end, you must submit your request in writing to Vambe AI, or send your request to the Email Address, as applicable. This request must meet the same requirements mentioned in Section 4. above.

Vambe AI will inform you of the response to your request within the terms and deadlines established by law. However, you may obtain more information about the status of your request and the response deadline by contacting Vambe AI or sending your request to the Email Address, where they can also address any clarification or doubt you may have regarding the processing and these rights that correspond to you regarding your Personal Data.

In the event that your Personal Data had been sent prior to the date of revocation of consent, and are still being processed by Vambe AI's processors, the latter will inform them of said revocation, so that they proceed to take the necessary action.

6. Changes to the Privacy Notice
6. Changes to the Privacy Notice

Vambe AI reserves the right to modify and/or update this Privacy Notice, in whole or in part, at its sole discretion, in which case it will communicate it right here through its Site and/or Platform; and, as the particular case may be for each owner, through its internal networks, or by means of a notice that will be placed in the usual (physical or electronic) communication media of Vambe AI and in a visible place of the Address, or by means of a notice in writing addressed to your email, as legally required.

7. Digital, Electronic, or Online Form
7. Digital, Electronic, or Online Form

The Parties agree that the way to perfect the agreement of wills between them may be in digital, electronic, or online format, where it will be sufficient to express their will through their acceptance, as well as provide personal data, on the Vambe AI Site itself without requiring to affix the signature on any document.